Getting hospital care

Getting Care - front desk


We’re glad to provide care for you and your family. We are committed to making your hospital stay and your treatment as comfortable and successful as possible. It’s why we completed a major expansion and update of Kaiser Permanente Sunnyside Medical Center and opened the new Kaiser Permanente Westside Medical Center.  Whether you’re facing an unexpected emergency, a birth, a surgery, or an ongoing illness, we’ll be there for you. Our Sunnyside and Westside Emergency Departments are open 24 hours a day, seven days a week to serve anyone experiencing a medical emergency.

A coordinated approach to your care
If you are a member* of Kaiser Permanente and need hospital care, your physician will help you determine where to get appropriate care. If you are experiencing a medical emergency, please call 911.  

Our well-trained physicians, nurses, certified midwives, and other allied health professionals work as a team to see you through your illness or injury – and not only during your hospital stay. If needed, we coordinate the next stage of your recovery with home health nurses, your physician, and other health professionals to monitor and assist you at home, a skilled nursing facility, or other setting.  

Choose someone to act on your behalf in case you can’t
We encourage you to make decisions about your own medical care for as long as you can. Should you become unable to make such decisions due to sedation or severe illness, a representative can act on your behalf.

We encourage you to name someone to make decisions for you by signing an Advance Directive or a Washington Health Care Directive. For Washington residents, a Durable Powers of Attorney for Health Care form should be completed as well. You may get these from staff at the hospital admitting desk near the front lobby.

If you are in a marriage that is legally recognized in Oregon, your spouse automatically has the right to make medical decisions for you if you are unable.  If you are in a marriage done in Washington, you need to complete a Durable Powers of Attorney for Health Care form in order for your spouse to make medical decisions on your behalf.  If you are in a marriage or relationship not legally recognized in Oregon, or if you want someone other than your legal spouse to make medical decisions for you, please let hospital staff know so we can honor your wishes. 


*References to “Kaiser Permanente members” or “members” include individuals covered under either a Kaiser Permanente health plan or an employer self-funded coverage plan administered through Kaiser Permanente.

Getting care

Look here for the medical care our hospitals provide, from emergency care to having a baby or heart surgery. Find Kaiser Permanente hospitals and partner hospitals.

Quality and research

Kaiser Permanente has hundreds of medical researchers looking for connections between lifestyle and wellness, and between promising treatments and outcomes.

About our hospitals

Learn about our hospitals’ history, role in the community, commitment to the environment, and opportunities for work or volunteering.